News

Has your team implemented an outstanding service development this month? Has a team member impressed you with an idea to improve your service user experience? If you think they deserve recognition for their work then we want to hear from you. The ‘Innovation of the Quarter’ celebrates housekeeping and catering teams in schools, care homes…

A POLL has revealed that almost three quarters (71 per cent) of care industry professionals think the food served in care homes should be more targeted to the nutritional needs of individual residents. Delegates at this year’s Care Roadshow in Birmingham were asked their views on the quality of catering in care homes. Just 29…

The CQC will soon be looking at the use of resources as part of the inspection of NHS hospitals. This work – which will be developed as part of CQC’s new strategy for 2016 onwards – will focus on organisations’ ability to deliver high quality patient care that is also efficient and sustainable. There are…

Gathering service users’ thoughts and opinions provides quality and honest feedback about how to change or improve the food and services you deliver. At the CAP Awards we believe it’s essential to gather this data and it’s the only way to ensure you are meeting the needs and expectations of your pupils and residents. Here…

This Friday is Care Home Open Day and care providers across the UK are inviting the general public into their homes to attend vintage tea parties, BBQs and summer fetes. This national celebration is an excellent opportunity for communities to review their local home and to experience for themselves the true standard of care being…

Regulation 20 of the new Care Act, the Duty of Candour, requires all care homes to conspicuously display their most recent CQC (Care Quality Commission) rating on their premises. This heralds in a new era of transparency, openness and visibility for the care sector and an upgrade to the traditional relationship between providers and customers.…

CATERING staff at Hollygirt School have been celebrating after winning a CAP Award. Members of kitchen team at Hollygirt School were awarded a Silver CAP Award, two years in a row, for their cooking and catering skills. Hollygirt Head Teacher Pam Hutley said she was immensely proud of the catering team’s recognition. She said: “This…

Abbotsholme School has won a CAP Award for the fourth year running, in recognition of its exceptional standards. Abbotsholme School scooped a Gold CAP Award for its catering service and the food on offer to pupils. Headmaster Steve Fairclough, praised the catering team for their fourth consecutive win. He said: “Winning a Gold CAP Award…

THE housekeeping staff at Harrogate Ladies’ College were celebrating last night after winning a major national award for cleanliness for the third year running. The school was awarded a Gold CAP Award for Housekeeping after inspectors praised the college for its high standards and attention to detail. The CAP (Continuous Advancement Programme) Awards recognise excellence…