News

The Catering Department at Abbotsholme School produced some early Spring Term cheers in March. They not only retained their GOLD CAP Programme standing and showed progression from the 2012 Assessment. Good quality, compliance and training all contributed to the new higher ‘score’. Well done to all in the Department and at the School

The Housekeeping Department jumped in at the deep end in late January. In going for GOLD at the first attempt i.e. an un-announced assessment visit, they backed their belief in the Housekeeping team to not only surface but swim with style. The team exceled in gaining accreditation to GOLD with one of the highest ‘first…

The Blackrock Clinic completed their annual assessment visits for their Housekeeping and Catering Services demonstrating some excellent service delivery to their patients within both departments. With the Gold CAP Award being retained by both department, our congratulations go to all involved in making the difference.

The CAP Award Assessor completed their unannounced assessment of the Catering Department at Bishop’s College on Friday 8th November. The outcome was that the department retained their GOLD Award. In doing so, they became the first School in East Anglia and the South East to achieve this feat. Their goal is now to achieve the…

Pemberley House in Basingstoke gained accreditation to the CAP Award Programme for both their Housekeeping and Catering Services. In displaying some excellent working practices during the un-announced visit, the CAP Assessor was equally impressed by the comments and feedback from the residents. Our congratulations go to all at Pemberley House

April saw a flurry of CAP activity with Hollyhurst Hospital and Willow House both becoming accredited to the CAP Award programme for their Housekeeping and Catering Services. A special mention should also go to Wast Hills Hospital for the retention of their Housekeeping and Catering GOLD CAP Awards which they initially gained in 2012. The…

Late in January, the CAP Award Assessor rang the front door bell at Parker Meadows Fareham. In aiming high in all that they do, Gracewell Healthcare Parker Meadows in Fareham had opted for the Gold Assessment criteria i.e. unannounced assessment visit within a three month window. The following week, the findings were confirmed with both…

The basic day-to-day tasks undertaken by our catering and housekeeping departments are often over-looked when drawing up the department’s training plan. With the plan covering the mandatory needs, CAP now provides a week by week solution to help refresh your staff’s awareness of the core skills within catering and housekeeping i.e. those day to day…

A remarkable year was capped off in Q4 with the Bon Secours Healthcare Group and the Wellington Hospital, St John’s Wood London joining the programme and gaining their initial Awards. With Gracewell Healthcare and Castlebeck becoming involved earlier in 2012 plus St Joseph’s Hospital in Wales, 2012 was a significant year with coverage being firmly…

During November, the unannounced assessment visit as required for the GOLD Award took place within the Catering Department at Bishop’s Stortford College. Their achievement marks them as the first School to retain their GOLD Award and keeps them in the elite 15% of Award holders who have reached GOLD. Congratulations to the all at Bishop’s…